Refund Policy

We strive to ensure you are completely satisfied with your purchase. However, if you encounter an issue, we’re here to help!

Eligibility for Replacement 

  1. Callus Remover:

    • Can be returned within 7 days of delivery if it is broken, damaged, or defective.
    • The product must be in its original packaging with all accessories included.

  2. Callus & Crack Heal Cream:

    • Can be returned within 7 days of delivery only if it is unused, sealed, and found to be defective or damaged upon arrival.

Conditions for Replacemnt 

  • Returns are not accepted for change of mind or if the product has been used or tampered with.
  • proof of damaged, defective should be sent to what's app support team 

How to Initiate a Replacement

  1. Contact our Customer Support Team within the 7-day return window.
  2. Provide details of the issue along with clear photos of the product and its packaging.
  3. Our team will guide you through the return process and arrange for a replacement or refund, as applicable.

r Replacement

  • Upon inspection and approval of your return, we will process a replacement or refund (as per your preference) within 7 business days.

We appreciate your understanding and cooperation in adhering to our return policy. For further assistance, feel free to contact us at 

Note: By Buying from Footfix you agree that you will only be eligible for Replacement if product is broken or defective.

03019783938   ( whatsapp ONLY)

 

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