privacy policy

Foot Fix ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Delivery address
  • Payment information (processed securely via trusted payment providers)

b. Non-Personal Information

  • Browser type
  • Device type
  • IP address
  • Website usage data

2. How We Use Your Information

Your data is used to:

  • Process and deliver your orders.
  • Respond to your queries and provide customer support.
  • Improve our website and services.
  • Send marketing emails (only if you opt-in).
  • Comply with legal requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Delivery services to ship your orders.
  • Payment processors to facilitate secure transactions.
  • Legal authorities if required by law.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences.
  • Track website performance and user activity.
    You can disable cookies through your browser settings, but some website features may not function properly.

5. Data Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission over the internet is entirely secure.

6. Your Rights

As a user in Pakistan, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your data if it is inaccurate or incomplete.
  • Opt-out of marketing communications.

 

7. Retention of Data

We retain your data as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on our website with the effective date.

10. Contact Us

For questions or concerns about this Privacy Policy or your data, contact us at:
Email: contactwireflex@gmail.com